Terms of service

Terms & Conditions

Last updated: 09.06.2026

1. General Information

These Terms & Conditions govern the use of the Solviora website and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

2. Company Information

Business Name: Solviora

Email: solviorafruits@gmail.com

Website: solviora.de

Further company details will be provided in the legal notice (Imprint).

3. Products

We strive to display our products as accurately as possible. However, product images, colors, and packaging may vary slightly from the actual products received.

All products are subject to availability.

4. Pricing

All prices displayed on the website are shown in Euro (€).

Prices may be updated or modified at any time without prior notice.

Applicable taxes and shipping costs will be displayed during checkout where required.

5. Orders

By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

6. Payment

Payments must be completed using the payment methods offered during checkout.

Orders will only be processed once payment has been successfully received.

7. Shipping

We aim to dispatch orders within the stated processing times.

Delivery times are estimates and may vary depending on destination, carrier delays, holidays, or circumstances beyond our control.

8. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, refunds, and damaged goods.

Opened food products cannot be returned due to hygiene and food safety reasons.

9. Product Information

Our dried fruit products are intended for general consumption.

Customers are responsible for reviewing ingredient information and allergen notices before consumption.

If you have allergies or dietary concerns, please contact us before placing an order.

10. Limitation of Liability

To the maximum extent permitted by law, Solviora shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

11. Intellectual Property

All content on this website, including logos, branding, text, images, graphics, and designs, is the property of Solviora and may not be copied, reproduced, or used without prior written permission.

12. Privacy

Personal information is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact:

solviorafruits@gmail.com